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Online Programs, Course Assistants

Part Time
Hourly

Online Programs, Course Assistants


Indiana University East is seeking to hire course assistants to work with full and part-time faculty in online courses/programs. These positions are part-time and subject to weekly hour limits.


Duties:  Assist full and part-time faculty in online courses/programs by completing tasks that can include: 



  • Answer student questions about the course

  • Provide student technical assistance

  • Help students network with campus offices/services (Library, IT, Writing/Math Center, etc.)

  • Grade basic student assignments (i.e. forum posts/responses)

  • Network student performance to appropriate campus offices (retention)


Characteristics of a successful candidate include:



  • Excellent customer service skills in organization, communication, and demeanor

  • Efficiency and timeliness in response to faculty and students

  • In-depth knowledge regarding technology, higher education, copyright law and FERPA regulations

  • Skillful record keeping and following through on existing issues


Qualifications: 


Bachelor's Degree or higher is required.  Candidates with online course experience (teacher or student) are preferred.


Qualified, interested applicants should submit a resume including three professional references via this Indiana University On-Line Application system.


Selection:  Upon review, qualified candidates will be asked to participate in an interview process that includes a 30 minute phone interview and an online self-paced training course.   Candidates who successfully complete training will be contacted for hire based on program needs and enrollment.  


Indiana University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation or identity, national origin, disability status, or protected veteran status.
This institution is also a provider of
ADA services.


Apply here:  https://jobs.iu.edu