Information Technology

Help Desk

The Information Technology Help Desk is located in Hayes Hall Room 169. The Help Desk hours are Monday-Thursday 8am-7pm and Friday 8am-5pm. Telephone support is available 24/7. You may reach the Help Desk by telephone at 765-973-8375 or by email at iueitsup@iue.edu (Please include a description of your problem). In order to help the IT staff better serve your needs, the following information is required when making an IT support request:

  • your full name
  • your network ID
  • your phone number or extension
  • a description of your problem

Once your request is received, a confirmation will be mailed to you and a technician will be dispatched to assist you as quickly as possible.