Information Technology

Print & Copy Management: F.A.Q.'s

How many pages am I allotted?

Your allotment is based on the number of credit hours you are enrolled in for the current semester. Each credit hour will give you 54 pages of black and white printouts, with a maximum of 650 pages per semester.

How many pages have I used this semester?

The easiest way to determine how many pages you have used, or how many pages you have left in your allotment, is to log into any STC computer and click the "Check My Print Quota" icon. The pop up box you see will tell you how much allotment you have left. You may also check your balance by opening up a web browser and entering the address http://print.iu.edu/Quota

How is my free allotment paid for?

Printing funding has always been paid for out of the Student Technology Fee.

How is the allotment determined?

The allotment is standard throughout the university.  The allotment amount is reviewed each year.  If you have questions/concerns about the printing allotment please contact the IT Helpdesk (iueitsup@iue.edu).

Can I use the allotment for both printing and copying?

Yes.  The allotment can be used for both printing and copying.   The charge is the same for both printing and copying. 

What happens to my unused pages?

Unused semester allotments, up to 300 pages per semester, will be rolled-over during the academic year (fall semester to fall semester). At the start of each academic year, page counts will be reset. This does not include any additional allotment purchased by the student. Any additional allotment purchased by the student remains on the student account until depleted.  The allotment balance will be reset at the beginning of the fall semester.  No refund will be given at the end of summer semester for unused allotments.

What if I used up all my free allotment but need to print or copy more?

You may purchase additional allotment at Bursar’s Office in $1.00 increments. A $1.00 purchase is good for 20 black and white pages or 4 color pages. 

What if the printer/copier was jammed or the printout was unreadable, can I get credit for it?

Just bring the printout to IT Help Desk at Hayes Hall 169. Your account will be credited promptly.

Are there other ways for me to print and copy on the IUE campus?

You may still make copies using the coin-operated copy machine located in the Campus Library. Each copy made using this method costs $0.10 per black and white page.

Have additional questions about print and copy management?

Email the IT Help Desk.