Registrar & Student Records

FLAGS - Student Engagement Roster (SER)
Fostering Learning, Achievement, and Graduation Success

In support of campus efforts to increase student retention and 4-year graduation, all faculty teaching undergraduate students are asked to provide feedback early and often on student attendance/performance in their class. Feedback from faculty allows for quick and intentional intervention with those students who may need assistance. Based on faculty feedback on the Student Engagement Roster (SER), reports will be readily available to advisors and other school officials to take action.

The student engagement roster is also the mechanism for reporting attendance concerns to the Office of Financial Aid, as well as enrollment information to the Office of the Registrar.

To access the Student Performance Roster (SER), you can link directly from your Canvas site or search Student Engagement Roster (Faculty) in 

SER Tile

In the top right corner of the SER there is a link to Help Articles that will provide step-by-step instructions. 

Course Syllabus ~ Canvas Class Announcement
Faculty are encouraged to provide an explanation on the class syllabus and/or via a Canvas announcement. A sample notice is provided here:

"This semester I will be using IU’s FLAGS System to provide real-time feedback on your performance in this course. Periodically throughout the semester I will be entering data on factors such as your class attendance, participation, and success with coursework, among other things. This information will provide feedback on how you are faring in the course and offer suggestions on how you might be able to improve your performance. You will be able to access this information in One.IU"

 and the Student Engagement Roster (SER)

SER Tile

Fall 2019 Faculty,

We will be using the Student Engagement Roster to capture attendance and academic performance concerns again this fall. 

Here are the dates for reporting: 

Mandatory Reporting Round #1 (Roster Verification)
August 26th-September 10th  

*The drop for non-payment policy uses “Never Attended” an indicator to determine if a student will be removed from class.  Please assess if a student has never attended by considering physical class attendance or Canvas login/course participation for online classes.

Early Alert
September 11th-October 14th

Please use the Student Engagement Roster during this time to report academic performance concerns such as missing assignments and poor performance on homework, quizzes, or exams. Early and frequent reporting is encouraged.  Outreach to students is conducted weekly.

Mandatory Reporting Round #2 (Federal Financial Aid verification, also serves as initial roster verification for 2nd seven week classes)
October 15th-October 23rd

Thank you,

Carrie Reisner, Ed.D., Assistant Vice Chancellor for Student Engagement
If you have any questions or need assistance with the Student Engagement Roster, please contact me at (765) 973-8404 or by email at

Student SER Tile

  • The Office of Student Success and academic advisors contact students who have multiple flags or other at-risk indicators to discuss action items that were recommended in the Student Performance Roster. 
  • Online instructors –  Please determine attendance for the first reporting round by tracking student Canvas login, participation in discussion forums, or submission of early assignments. Also, because FLAGS is used throughout the IU system and we have many students from other campuses enrolled in our online classes, it is possible that you may receive communication from staff members from other campuses.  Please provide any follow up information they may be seeking.

If  you need assistance with the Student Engagement Roster, please contact Carrie Reisner, Assistant Vice Chancellor for Student Engagement at (765) 973-8404 or by email at