Wolf Card

Frequently Asked Questions

What is the Wolf Card?
The Wolf Card is the official university identification card for students, faculty and staff.
What does the Wolf Card do?
Besides needing your Wolf Card to identify yourself as a member of the campus community, you will need your Wolf Card to:
  • Participate in the Personal Dining Plan
  • Check out a library book
  • Attend sporting events
  • Utilize the Flexible Pre-Paid Account
  • Make photocopies (using your printing allotment)
The Wolf Card is an essential part of everyday campus life. Remember to carry it with you at all times.
What is a Wolf Card Flexible Pre-Paid Account?
A Wolf Card Flexible Pre-Paid Account is very similar to a bank card, whereby purchases can be made around campus. Make a deposit to your account and swipe your Wolf Card at various locations on campus instead of using cash or credit cards.
What is EZ Deposit?
Please visit the EZ Deposit FAQ for more information.
Are you required to get a Wolf Card?
Yes, the Wolf Card is required. Not only is the Wolf Card required to identify you as a member of the campus community, it is an essential part of everyday campus life.
What will happen if I do not have a Wolf Card?
If you do not have a Wolf Card, besides not be able to take advantage of the convenience to use your card to make purchases throughout campus, you will not be able to check out a library book, or take advantage of the option to have family members make gift deposits to your account.
Does it cost?
For students, faculty, and staff, your first Wolf Card is free. There is a $10 replacement fee for a lost, stolen, or damaged card.
How do I get a Wolf Card?
Students must be registered for classes at IU East and bring a valid photo id to the Wolf Card Office in Hayes Hall 109. If you have registered within the last 24 hours, please bring a print out of your class schedule.
How do I open an account or make a deposit?
Start the process by simply making a deposit to your Flexible Pre-Paid Account. Go to www.iue.edu/wolfcard To view a list of deposit options.
 
Where can I use my Wolf Card Flexible Pre-Paid Account?
Your Wolf Card Flexible Pre-Paid Account can be used at:
  • The Den Campus Café
  • Brewfus Coffee Bar
  • Barnes & Noble Campus Bookstore (IUE Location Only)
  • More Locations Coming Soon!
What do I do if my Wolf Card is lost, stolen, or it becomes damaged?
Should your Wolf Card become lost or stolen, contact Card Services during regular office hours to immediately deactivate your card at 765-973-8601. In addition, you may deactivate any Wolf Card account at any time on-line at https://secure.iue.edu/managecard. There is a $10 replacement fee for lost, stolen, or damaged Wolf Cards. If you suspect that your card has been stolen, please file a police report with the Indiana University East Police Department. If your card does not work, bring the card to the Wolf Card Office in Hayes Hall for a replacement. There is no fee to replace malfunctioning cards.
Can I withdraw cash once I've made a deposit?
IU East Card Services does not allow cash withdrawals from your accounts.
How can I keep track of my balance?
You can call or visit the Bursar's office to request your balance or review your transaction history on-line at https://secure.iue.edu/managecard. Almost everywhere on campus that your Wolf Card is accepted will display your remaining balance after a transaction.
Can I get a refund of unused money in my account?
Yes. The University will refund the remaining balance of Your Wolf Card account, less a $15.00 service charge. All requests for refunds must be made in writing to the Bursar's Office. Refunds require four to six weeks for processing.
Does unused money rollover from semester to semester?
Yes. Your balance will remain on your Wolf Card Account until a period of 12 months of non-use occurs. If a Wolf Card account has sustained no activity for a period of 12 months or more, has a positive balance, and no refund request has been submitted, the Account will be determined inactive and assessed a $3 monthly fee until one of the following occurs: (1) the Wolf Card is used by you for payment; (2) the balance reaches zero (0); or (3) after a period of 60 months a positive balance still remains in the Account greater than $15, the remaining funds are considered unclaimed property by Indiana University East and will be escheated to the state.
I am an online student. How do I get my Wolf Card?
 Online students can request their Wolf Card by sending an email to wolfcard@iue.edu.  A card will be sent to you to the address on file with the university.