IU East’s Center for Leadership Development offers Management Series workshop on Engaging Employees

The Indiana University East Center for Leadership Development will host a Management Series workshop on Engaging Employees from 1-4 p.m. on Wednesday, March 12, in the Whitewater Hall Community Room. Registration for the workshop is available online.

Recent studies, such as the one described in “First, Break All the Rules,” have highlighted the critical importance of the frontline manager in creating an effective work environment.  These studies have also drawn a direct link between the effectiveness of frontline management and the financial success of the organization.

Engaging Employees explores the unique role requirements of frontline management. Upon completion of this session, participants will be able to:

  •     Describe the value added role of frontline managers in creating an effective work environment.
  •     Understand the role of frontline managers in aligning resources around business objectives and work processes.
  •     Understand the role of frontline managers in helping employees “connect the dots” and make sense out of their work environment.
  •     Participants will leave this course with the tools necessary to achieve immediate, dramatic improvement in the meetings for which they are responsible.


  •     $75/workshop/person
  •     $50/workshop/group of at least three people from the same organization/business

Visit iue.edu/leadership for more information on content, special pricing and certificate options, and to register for these sessions.

Each three-hour course in this series focuses on key concepts, theories, models, tools, and their applications for effective workplace management. These sessions offer local, affordable, in-depth development of critical management and leadership skills.

The workshop will be presented by Fredricka Joyner, associate professor and director of the IU East Center for Leadership Development and the Master’s in Management program. Joyner has over FredrickaJoyner1three decades of business experience, providing leadership, organization, and community development consulting services to a diverse client list that  includes manufacturing and service organizations, professional practices, health and education coalitions, non-profits, government departments, and social service agencies.

Over the past five years, Joyner has provided training and consulting services related to managing across the generations. She has also designed and delivered a four-day leadership development curriculum to almost 2000 managers in a global Fortune 500 company. Most recently, she has been providing intensive executive coaching to high potential managers who have been tasked with expanding into international markets.

Joyner has been with Indiana University for the past 10 years. In addition to the center, Joyner directs the IU East Master’s in Management program. She has won a number of awards for her teaching and is an active researcher with numerous publications. She is the lead author of Engineering as a Social Activity: Preparing Engineers to Thrive in the Changing World of Work, which was published in the American Journal of Engineering Education – Spring 2012 edition.

Joyner earned her Master’s in Organization Management from Antioch University and her Ph.D. in Community Formation from the Union Institute.


The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.